Limits of Responsibility
You are the only person that can keep you safe. We accept no responsibility for damage and/or loss of materials or tools incurred during operation of a CNC machine. In most cases it is very difficult or impossible to determine whether damage was actually due to some type of equipment failure or to operator error. Also, we cannot be held responsible for any purchased components that are incorporated into CNC systems or problems caused by incompatibility between CNC components and our parts or tools.
Any consequences arising out of the purchase or resale of merchandise purchased from Soigeneris is the responsibility of the seller, not Soigeneris. Also, please note that most items we offer are intended for use in the USA. International radio frequency and electric current requirements are the responsibility of the buyer. Under NO CIRCUMSTANCES will Soigeneris be held responsible or liable for damages incurred directly or indirectly from the operation or construction of any product sold of produced by Soigeneris. It is the operators responsibility to safely operate any equipment or tools. If you feel you cannot do this, return your items unopened.
Price and/or Description Changes
While we do our best, sometimes things happen. All prices, pictures and descriptions on this site and all other Soigeneris publications are subject to change. Soigeneris maintains no responsibility for inadvertent errors. In the event of typographical errors on our site or in our publications, Soigeneris reserves the right to cancel or refuse orders at its sole discretion. Please contact us within 30 days regarding price or promotion discrepancies.
Credit Card Orders and PayPal
Soigeneris accepts Visa, MasterCard, and American Express and PayPal as payment. If the billing address does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification, but we will make all attempts to correct the issue before canceling an order.
Soigeneris accepts wire transfers as payment. Orders less than $1,000 will be subject to a $10 fee to cover our wire transfer fees. Please contact us for details for making a wire transfer.
Our Personal Check Policy
While we attempt to bank-approve personal checks for immediate shipment, this may not always be possible and we may hold your order for 10-12 business days until the check clears. To ensure that your order is shipped as quickly as possible, please send a money order, certified check or use your credit card. Business checks are treated as regular personal checks. Customers whose checks are returned to us because of non-sufficient funds will be charged $25.00 for handling in addition to the amount of the check. If it becomes necessary for us to use an attorney or collection agency, you will be responsible for all collection fees.
We backorder out-of-stock merchandise whenever possible unless you specify that you do not want an item backordered. Certain sale merchandise, products with uncertain availability, items priced under $10.00 and discontinued items may not be backordered. We only charge shipping once per order and will not charge you twice for orders containing backorders. (Oversized items may be more) Backorders shipped to international addresses or via "Express" shipping methods will incur special shipping charges with each shipment.